On demand replay: From Garage to 4 Million in Sales -How a Husband-Wife Team Grew Their Service Business While Maintaining a Great Relationship
As promised, here's the full on-demand replay of our live "Business Transformations" OnAir event: From Garage to 4 Million in Sales - How a Husband-Wife Team Grew Their Service Business While Maintaining a Great Relationship.
Here's what we covered with timestamps so you can jump to the section that most interests you:
(4:45) How to make it through the early days of a new business
(7:50) Overcoming the unexpected hurdles of taking a business from husband/wife team to a small team-based business
(10:16) Slowly expanding a product line as your small business grows
(12:05) Getting business by developing a referral base with other small businesses
(13:45) Getting clarity on roles and keeping good sales staff
(14:43) Overcoming fear of growth
(16:38) Unique challenges of being a husband-wife team
(20:14) Building trust in each person's role in the business
(22:47) Two big questions they ask themselves at beginning of each year- What's the big expense - What's the big jump?
(26:20) The importance of not allowing ego to get in the way of growth
(34:30) The secret sauce of growing a business
(36:57) Recruiting and hiring to specific roles and using a 3-tier probation period to maintain service quality
(39:32) Key to business growth- Learning how to duplicate yourself through staff
I want to thank Kristin Topping for joining us on this hangout and sharing her story and secrets on how to start and grow a successful business.
I also want to thank Matt Johnson, of Vyral Marketing, for helping us put on the event. If you're looking for help with your database marketing, check them out.
If you have any questions or believe you might benefit from the type of business coaching we offer, reach out to us today.
To your success!
About the Author
Steve provides leadership, management and marketing coaching to business owners, executives and entrepreneurs worldwide. Considered the Catalyst for Change by the California Business Journal, Steve has coached over 400 business professionals to date.