Recently, I received an inquiry from a manager of a mid-size company that was having difficulty with an employee who displayed a very sarcastic attitude.
“How can I effectively manage an engaged and bright subordinate who uses sarcasm in team meetings and other workplace conversations? It is difficult for me to point out to him the damage his "witty" remarks do to his peers. It also encourages others to imitate such behavior. I want to solve this issue and move on with other more pressing tasks. Your help is appreciated”.
If you are old enough, you may remember what dashboards were like in cars built at the beginning of the automobile age. They were nothing like today.
All you had was a gas gauge and a speedometer. Everything else you had to figure out on your own. Today's cars tell you your speed, your fuel, your direction, your miles remaining, and a whole host of other navigational details.
Now, image navigating your business without a dashboard. You don't have a dashboard? Don't feel bad, most business owners don't. Even when they have the available data, they have no organized, efficient way of looking at it to see how they are doing.
About the Author
Steve provides leadership, management and marketing coaching to business owners, executives and entrepreneurs worldwide. Considered the Catalyst for Change by the California Business Journal, Steve has coached over 400 business professionals to date.