How many times have you responded in haste, only to have opened the door to more conflict? It’s so easy to just say what’s on your mind without thinking of the lasting impact you have on the people around you and their impression of how you handle yourself.
How would you characterize your business relationships? Are they with people you have known for years, meet with regularly and trust implicitly or are they mostly folks who have accepted a connection from you on some social media website?
Businesses around the world from the fortune 500 community to the local company down the street spent approximately $164 billion last year on training and development programs for employees. These programs ranged from seminars and workshops to tuition reimbursement, in-house training and outside professional services. And while spending to develop employee performance has risen in the last couple of years, overall satisfaction about the outcome has not.
About the Author
Steve provides leadership, management and marketing coaching to business owners, executives and entrepreneurs worldwide. Considered the Catalyst for Change by the California Business Journal, Steve has coached over 400 business professionals to date.