Recently, I received an inquiry from a manager of a mid-size company that was having difficulty with an employee who displayed a very sarcastic attitude.
His challenge: “How can I effectively manage an engaged and bright subordinate who uses sarcasm in team meetings and other workplace conversations? It is difficult for me to point out to him the damage his "witty" remarks do to his peers. It also encourages others to imitate such behavior. I want to solve this issue and move on with other more pressing tasks. Your help is appreciated”. My advice:
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Good management is the back bone of any successful, profitable business. After all, the manager (possibly you) has the responsibility for making sure everyone performs and the organization runs smoothly. Fact is most companies that are not profitable get this way because of poor management practices.
In today's world of social media, relationship building, desire for trust and endless ways to get information, you'd think that people who use bad sales practices would be a thing of the past. No way! Every day, I recieve 3-4 telesales calls from people who have no interest in treating me like a valued customer.
One of my goals for clients who want to market their business more successful is to get them to understand marketing. If you are going to be responsible for the one business function that generates revenue, you have to understand how marketing works and what strategy will work best for your company. Having a thorough working knowledge of your marketing strategy can have immediate cost saving benefits. Here's how.
Would you ever take a vaction without planning where you were going to go or how you would get there? Probably not. Especially if your trip was something you were looking forward to and wanted to insure went perfectly. After all, how many times do you plan to take this same trip until you get it right?
Are you getting your most important tasks accomplished? Do you even know what's most important to focus on?
If your goal is to keep yourself busy, then spending time doing whatever is on the list works fine. If you are responsible for running a business that has to make money for you and your employees to live on, doing whatever is on your list is not a good strategy for accomplishing what matters most. |
About the AuthorSteve Smith is President and Founder of GrowthSource Coaching headquartered in Lake Forest, CA. He is an accomplished leadership, management and organizational enhancement coach who brings over 40 years of business building experience to every client relationship. Categories
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